NFL fans are furious with Ticketmaster after the rollout of tickets for the London-based league games for this season were described as ‘horrible’ and a ‘s***show’ by those waiting in the online queue.
Ticketmaster has had issues with scalpers swooping in to buy tickets, with only the intention of reselling them and mᴀssively marking up the price, for NFL games before, as well as problems with the release of the recent stadium tours of Taylor Swift and Beyonce.
The NFL had more than 250,000 people in the queue at its highest and paused the sale of tickets for more than an hour.
‘Tickets for NFL London Games are still available and your spot in the queue is secure,’ a representative for Ticketmaster said in a social-media statement. ‘Our tech teams spotted bad actors and we are working to keep them out so have paused the queue. As soon as this is done, we will keep fans moving through the queues. Thank you for your patience.’
Yet, a few fans spotted that while the pause was happening, the number of tickets on resale websites still increased.
True gridiron fans based in England and those hoping to make the journey to Wembley Stadium to see the action have taken their frustrations at the NFL out on social media.
NFL fans are furious with Ticketmaster after the rollout of tickets for the London games
Justin Jefferson (pictured) and the Vikings will play at Wembley Stadium this season
‘Getting those NFL London tickets today was not a good experience. Ticketmaster and the NFL need to do better. It’s such a drama every single year to get tickets. It’s just issue after issue,’ one fan said.
‘How do @TicketmasterUK always manage to screw up with every ticket release in the UK?’ a second fan said. ‘NFL London ticket queue paused for nearly an hour now and resellers still able to get through, absolute joke. Need to plan a trip to USA at this point would work out cheaper.’
‘Reading all of the posts about the NFL London tickets make me appreciate not even getting involved. Went to a game a few years back but lately Ticketmaster has gotten even worse. An absolutely horrible company and horrible experience every time something remotely popular is on,’ a third stated.
‘Online queue for NFL London tickets on @TicketmasterCS is ‘paused’… but the number of tickets on resale sites is going up… great. Nice one Ticketmaster,’ a fourth continued.
‘A friend of mine suggested they should just do a ballot for NFL international games like say tickets for the open in the golf. You apply and if you a lucky enough to get a code to buy a couple of tickets , you are lucky enough. The NFL London/ Ticketmaster s***show has to stop.
A collection of social-media messages about the release of NFL tickets for the London games
The NFL’s global reach expanded well beyond Wembley Stadium this year, holding games in Dublin, Brazil, Berlin, and Madrid as well.
Tickets for the game in Spain do not go on sale for more than another month, with plenty of lessons to be learned for those Commanders and Dolphins fans wanting to make the trip to Santiago Bernabeu Stadium.
The London matchups for this upcoming season see the Minnesota Vikings play the Cleveland Browns, the Denver Broncos taking on the New York Jets, and the Jacksonville Jaguars continuing their London residency against the Los Angeles Rams.
The Vikings will become the first team to play back-to-back international NFL games in different cities, as Minnesota will face the Pittsburgh Steelers in Dublin.
