Coldplay fans slam 'useless' Ticketmaster and complain platform sent them to the BACK of the queue after securing £20 Infinity tickets

Coldplay fans have been left fuming and slammed ‘useless’ Ticketmaster after failing to bag Infinity Tickets for the band’s upcoming Music Of Spheres tour.

The band launched the giveaway that saw a limited number of £20/$20/€20 seats, that must be purchased in pairs, with their locations in the venue not being revealed until tickets were picked up in person.

Following their release at midday on Friday, fans rushed to Ticketmaster but found after placing the seats into their online basked an error kicked them to the back of the queue.

Racing to X they fumed: ‘@Ticketmaster had Coldplay Infinity tickets in my basket, went to pay only to be sent to back of queue – ohh how we hate your uselessness Ticketmaster’: ‘Absolutey a joke with Ticketmaster trying to get infiirnity Tickets got to site with 2 tickets but then couldn’t purchase then by 12.10 totally sold out. At this rate will never see them live’.

‘I had Coldplay Infinity tickets in my basked, went to pay only to be sent to back of queue, where are my tickets now??’: ‘ Ticketmaster what is happing?? What is this error!!!’: ‘How is it possible I was 115 in queue for Coldplay Infinity tickets, got through within like a minute and it’s saying no tickets are left? A JOKE’.

Coldplay fans have been left fuming and slammed ‘useless’ Ticketmaster after failing to bag Infinity Tickets for the band’s upcoming Music Of Spheres tour (Chris Martin pictured)

Coldplay’s website states that the offer would likely sell quickly and demand would outstrip supply.

MailOnline have contacted Ticketmaster and Coldplay’s reps for comment.

In September the group announced six new UK shows were set to take place next summer as they extended their record-breaking Music Of The Spheres World Tour.

The band, revealed they would be playing London’s Wembley Stadium and Craven Park Stadium in Hull.

They are the only UK/European cities where the band will perform next year with 10% of the proceeds being donated to Music Venue Trust in support of grᴀssroots venues across the country.

Mark Davyd, CEO of Music Venue Trust said: ‘Coldplay are the perfect example of a UK band who came through the grᴀssroots circuit on their way to worldwide stadium-filling success.

‘It’s fantastic to see them celebrating their own pathway to Wembley by giving back to the grᴀssroots music venues that supported them and recognising the artists and promoters that are struggling more than ever to build their own careers.

‘Through our partnership with Save Our Scene – who introduced us to Coldplay last year – this money will go directly into work that ensures communities right across the country will continue to have access to great live music on their doorstep.

Following their release at midday on Friday, fans rushed to Ticketmaster but found after placing the seats into their online basked an error kicked them to the back of the queue (L-R) Coldplay’s Jonny Buckland, Guy Berryman, Phil Harvey, Chris Martin

Racing to X they fumed: ‘@Ticketmaster had Coldplay Infinity tickets in my basket, went to pay only to be sent to back of queue – ohh how we hate your uselessness Ticketmaster’

What are Coldplay Infinity Tickets?

Coldplay launched Infinity Tickets, which was a sale that cost £20/$20/€20 a seat, and must be purchased in pairs for their 2025 Music Of Spheres tour.

The limited number of tickets were released Friday 22 November and could be located anywhere in the venue, with locations not being revealed until tickets were picked up in person from the venue.

Coldplay’s website stated that the offer would likely sell quickly and demand would outstrip supply.

‘The band’s support really will stop venues closing, make tours happen and bring the joy of live music to thousands of people.

‘After months of discussing Coldplay’s potential support around these UK shows with them, we’re so happy and grateful that the news is finally out there!’

Coldplay are reportedly paying a seven-figure sum to their former manager Dave Holmes, after he sued the band for £10 million.

The band parted ways with Dave back in 2022 after over two decades, sparking a dramatic and lengthy legal battle.

Coldplay UK tour dates for 2025

August 22 – Hull Craven Park Stadium

August 23 – Hull Craven Park Stadium

August 26 – London Wembley

August 27 – London Wembley

August 30 – London Wembley

August 31 – London Wembley

In 2023, Dave claimed he was owed £10million in unpaid commission for Coldplay’s tenth and eleventh albums, which are both yet to be released.

However, the band, led by frontman Chris Martin, countersued for £14million, claiming Holmes lost control of budgeting for their Music of the Spheres tour, and overspent by £17.5million.

Documents filed at London’s High Court, obtained by The Sun, stated that Coldplay agreed an undisclosed seven-figure settlement to prevent private details being made public in court.

A source added: ‘Chris and the band are happy they’ve drawn a line in the sand but it has come at a price. The settlement cost them millions. They just want to move on.’

Since Dave’s departure, Chris’ best friend, Phil Harvey, who helped fund their first recording and was then known as the band’s fifth member, has stepped in to lead their management team.

MailOnline has contacted representatives for Coldplay for comment.

Last year, Coldplay’s legal battle with their former manager took a dramatic turn, when Dave accused the band of ‘making up’ tales of mishaps and ‘ethical lapses.’

Holmes told MailOnline that he believe the British group led by Chris Martin ‘knew they were in trouble,’ after the countersued for £14 million.

Hitting back at the writ, a spokesman for Mr Holmes told MailOnline in October: ‘Coldplay knows they’re in trouble with their defence.

‘Accusing Dave Holmes of non-existent ethical lapses and other made-up misconduct will not deflect from the real issue at hand: Coldplay had a contract with Dave, they are refusing to honour it and they need to pay Dave what they owe him’.

Coldplay believed that its tour suffered spiralling costs due to Mr Holmes.